Akia
AI-powered guest engagement that automates messaging, check-ins, and upsells to streamline your hospitality operations.
Description
Akia helps property managers deliver smoother, smarter guest experiences through automated communication and streamlined operations. Purpose-built for hospitality, Akia combines digital check-in, cashless tipping, and AI-powered messaging to save time and reduce staff workload. Its intelligent virtual agents learn from every interaction, improving response accuracy and efficiency over time. With seamless Track integration and robust reporting, Akia empowers you to make data-driven decisions, enhance guest satisfaction, and keep your operations running effortlessly.
Features
Streamlined Digital Check-In
Effortlessly welcome guests by automating the check-in process, capturing IDs, and verifying payments, which reduces manual entry and speeds up guest onboarding.
Smart AI Agents
Train and deploy customized AI agents that continuously learn from guest interactions, enabling rapid response automation and seamless communication throughout the guest journey.
Cashless Tipping
Enhance service recognition with a secure, cashless tipping system that streamlines financial transactions, ensuring staff are rewarded seamlessly and efficiently.
Unified Reporting & Analytics
Gain real-time insights into guest data and operational performance through comprehensive reporting tools that support data-driven improvements and revenue optimization.
Testimonials
Reviews
FAQ
Akia is a platform designed for the hospitality industry that uses AI agents to automate guest journeys, streamline operations, and enhance guest experiences with features like digital check-in, cashless tipping, and more.
Akia automates various tasks including guest messaging, check-in processes, and payment management, which helps reduce manual work and allows your team to focus on delivering outstanding service.
With features like pre-arrival upsells and automated guest interactions, Akia helps convert more bookings and enhances guest satisfaction, which can lead to increased revenue opportunities.
Every interaction and touchpoint helps train Akia's AI, allowing the system to learn from guest data and staff communications, which continuously refines and personalizes the guest experience over time.
