Akia
AI Agents for every part of the guest journey
Description
Akia’s AI Agents handle guest messaging in a unified inbox, support proactive upsells, and enrich guest data for marketing, freeing vacation rental managers to focus on higher-value work. Automate communication with rental agreements, ID verification, arrival guides, and more.
AI Agents use guest and reservation data synced from Track to respond with context, make relevant recommendations, troubleshoot issues, and complete actions automatically. Over time, the AI learns from real interactions and responses to continuously improve how it handles guest conversations.
Because guest conversations, data, and engagement all live in the same system, Akia unlocks revenue opportunities. Teams can offer upgrades, early check-in, and add-ons based on real availability, then use enriched guest profiles to follow up with targeted email campaigns.
Media
Features
AI Agents - Upsells
Deploy AI Agents that analyze Track data to proactively offer gap nights and maximize revenue.
AI Agents - Unified Inbox
Consolidate all of your messaging channels into one inbox, and leverage AI Agents to answer 80% of daily messages.
AI Agents - Guest Journey
Leverage AI Agents for every part of your guest journey, including ID verification, uncovering third-party guest emails, arrival guides and FAQs, and creating tasks from guest requests so nothing is missed.
AI Agents - Marketing
AI Agents enrich guest profiles with third-party emails and create segmented post-stay campaigns to drive direct bookings.
Testimonials
Reviews
FAQ
Akia is a platform designed for the hospitality industry that uses AI agents to automate guest journeys, streamline operations, and enhance guest experiences with features like digital check-in, cashless tipping, and more.
Akia automates various tasks including guest messaging, check-in processes, and payment management, which helps reduce manual work and allows your team to focus on delivering outstanding service.
With features like pre-arrival upsells and automated guest interactions, Akia helps convert more bookings and enhances guest satisfaction, which can lead to increased revenue opportunities.
Every interaction and touchpoint helps train Akia's AI, allowing the system to learn from guest data and staff communications, which continuously refines and personalizes the guest experience over time.
