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Breezeway

Breezeway is the smart operating system for hospitality, powering over 75 million tasks across 90 countries. Automate workflows, coordinate housekeeping and maintenance staff, and deliver 5-star stays with tools your team loves.

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Description

Breezeway helps thousands of property managers, hoteliers, and service providers increase efficiency, reduce burnout, and boost guest satisfaction.

Why do teams choose Breezeway? The results are clear.

  • 90% adoption rate among field teams including maintenance, guest services, and housekeeping
  • Save 40+ hours monthly with automated task scheduling
  • Reduce guest complaints and increase 5-star reviews
  • Save $1000+ monthly on maintenance costs through proactive tracking
  • Purpose-built for hospitality's unique operational complexity

What are the benefits of the Breezeway + Track integration?

  • Automated operational billing. Export line-item task costs from Breezeway directly into Track for accurate vendor and owner billing without manual data entry.
  • Real-time reservation syncing. Eliminate manual updates and missed details with near real-time reservation data automatically flowing from Track to Breezeway for instant task scheduling.
  • Property status visibility. Keep front office staff informed with property readiness status automatically pushed from Breezeway to Track, so everyone knows when units are guest-ready.
  • Smart access code automation. Automatically pull access codes from Track for use in Breezeway's guest messaging and welcome books, eliminating manual code management.



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Features

Automated workflows

Eliminate manual scheduling by automatically assigning every clean, maintenance task, and inspection to the right person from one centralized dashboard with full visibility into all property tasks.

Smart checklists and quality control

Equip your team with mobile checklists in 10+ languages with customizable inspections and mandatory photo uploads to ensure quality and accountability on every task.

AI-powered guest messaging

Deliver personalized guest communication at scale with AI that sends the right messages at the right time, plus a digital welcome book with all essential property information.

Team coordination and real-time visibility

Monitor your team's progress and location in real-time with centralized scheduling, task comments, and issue reporting for complete confidence in property readiness.

Testimonials

  • Elaine Stitcher
    Owner at Seaside Vacations

    Breezeway has become just as important to us as our property management system. From communicating with guests, to handling the operations between our two locations, Breezeway is where it’s at for us.
  • Michael Brindley
    General Manager at Five Star Management Group

    Before Breezeway we were always ordering supplies just so we wouldn’t run out. For one location we were spending $3,000 every month just on guest supplies (i.e. toiletries), now we’re down to about $1,500. Overall, we’ve seen 30% cost savings just by being able to track all of our inventory.
  • Dylan Bozarth
    General Manager at 30A Escapes

    With the organization that Breezeway brought, employee retention has increased tenfold. The team is now much more cohesive. We work together, and our departments can now really communicate together through one common medium, which is Breezeway. Everybody has a much better grasp on what's happening at each of our properties and what they need to do.
  • Michelle Williams
    General Manager at Atlantic Vacation Homes

    Breezeway has helped make our operations more efficient and has facilitated better communication and data-sharing across our teams. From scheduling to task execution to billing, our productivity and accountability has greatly improved.
  • Jon Eskin
    General Manager at Berkshire Hathaway Homeservices

    Our entire team is on Breezeway all day, every day. It's our central control for all things housekeeping, maintenance, inspections and guest communications. I don't know how we did business prior to Breezeway.

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FAQ

Breezeway is a property care, operations, and messaging platform designed to automate workflows, manage housekeeping, and ensure quality operations across your rental properties.
By automating mundane tasks such as scheduling turnovers, managing checklists, and sending guest communications, Breezeway helps property managers save time and reduce administrative burdens.
Breezeway uses mobile checklists, photo proof requirements, and automated maintenance workflows to ensure that every task is completed to a high standard, minimizing errors and miscommunications.
Breezeway is designed for a variety of property types including vacation rentals, hotels, serviced apartments, and corporate housing, providing tailored tools for each segment.

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