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Charge Automation

Digital guest experience platform for vacation rentals smooth management. Web-based guest app, AI-driven communication, personalized upsells, remote access.

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Description

ChargeAutomation is a comprehensive guest experience platform that streamlines the entire property management process. It enables digital check-ins, secure automated payments, and efficient security deposit management, reducing manual tasks and ensuring compliance. Integrated biometric guest screening and smart lock functionalities create a seamless, contactless experience tailored for modern properties. Enhance operational efficiency and boost guest satisfaction with a solution designed to meet the needs of today’s hospitality industry.

Features

Seamless Online Check-In & Checkout

Simplify guest arrivals and departures with digital processes that include ID collection, e-signatures, and access code management, reducing wait times and enhancing operational efficiency.

Automated Payment & Security Deposit Management

Integrate with over 120 global payment gateways for frictionless transaction processing, pre-authorizations, and dynamic security deposit management, ensuring secure transactions and reducing manual errors.

Smart Lock & PMS Integrations

Enhance property security and streamline operations with integrated smart lock systems and support for over 50 PMS. Benefit from automated access code generation and real-time system synchronization.

Biometric Guest Screening & Compliance

Utilize biometric ID verification and automated guest registration to authenticate identities swiftly, reduce fraud risks, and ensure compliance with local guest screening regulations.

Testimonials

  • Ramiro Ferrando
    Union Square Hotel

    We no longer spent time physically collecting documents or contacting guest for payments. CA is doing that for us without lifting a finger.

  • Laura Matthews
    Seaside Resort

    ChargeAutomation has enabled us to automate payment collections and streamline our check-in process, significantly reducing our administrative workload.

  • Michael Johnson
    Mountain Lodge

    The integration with our PMS and smart lock system has been a game-changer, providing improved security and a remarkably smoother guest experience.

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FAQ

ChargeAutomation is a guest experience software designed for vacation rentals, hotels, and property managers. It streamlines online check-ins, automated payment collections, security deposit management, and more.
The platform integrates with over 120 global payment gateways, allowing for seamless payment processing, pre-authorizations, and automated collection. This helps reduce errors and prevent fraudulent chargebacks.
Yes, ChargeAutomation supports integration with over 50 Property Management Systems (PMS), smart lock providers, and various web booking engines, ensuring a smooth transition and enhanced operational efficiency.
ChargeAutomation offers features like online check-in and checkout, branded digital guidebooks, personalized upsells, biometric ID verification for guest screening, and automated authority reporting to improve guest satisfaction and operational workflows.
Yes, ChargeAutomation offers a free trial with no monthly contract, allowing you to experience its full range of functionalities before committing.

Resources

Getting Started with ChargeAutomation

A step-by-step guide to help you set up and navigate ChargeAutomation, ensuring a smooth transition to automated guest management.

Boosting Revenue with Upsells

An informative webinar discussing best practices for leveraging personalized upsells to increase revenue per booking.

Optimizing Guest Check-In

A comprehensive whitepaper that examines modern check-in technologies, digital guidebooks, and the impact on guest experience.

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