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Lynx

Lynx is your one-stop solution for seamless hospitality automation, ensuring an enhanced guest experience while optimizing property operations.

Description

Our powerful all-in-one platform integrates with 400+ smart device brands, offering unparalleled automation for Hospitality TV Software, Contactless Check-in/out, Upsell, AI-Powered Digital Guidebooks and Inbox, Branded Guest Portal, Smart Locks, Intercoms, Noise Monitoring, Thermostats, and more—all from a single centralized dashboard that syncs effortlessly with your PMS.

Key Features & Benefits:

  • Smart Hospitality TV Automation: Elevate guest engagement with a branded Smart TV interface, offering Wi-Fi details, upsell opportunities, and guest services directly on the screen.
  • AI-Powered Digital Guidebooks: Provide guests with an interactive digital concierge experience featuring property details, local recommendations, and real-time updates, eliminating the need for printed materials.
  • Uninterrupted Access with Offline Mode: Guests are never locked out, even during power outages or Wi-Fi downtime.
  • Advanced Keyless Entry & Secure Access: Supports RFID, PIN codes, and mobile key access, ensuring time-sensitive, secure, and automated access across all major lock brands.
  • Strategic Access Code Syncing: Unlike traditional solutions, Lynx synchronizes access codes upon stay confirmation, not just at check-in, ensuring a smoother guest experience.
  • AI-Powered 2-Way Guest Messaging: Automate communication via SMS, WhatsApp, and email, offering real-time updates, AI-driven recommendations, and personalized upsell opportunities.
  • Digital Concierge to Boost Revenue: Easily monetize guest services by offering early check-ins, late check-outs, and paid/complementary services—updated in real-time.
  • Branded Guest Portal for a Seamless Experience: Guests can access a fully customized web app (no downloads required) featuring your logo, theme, and tailored services.
  • Optimize Operations with Real-Time Notifications: Stay ahead with instant alerts for guest and staff activities, improving response time and saving up to 30% on operational costs.
  • Maximize Utility Savings: Smart rules automatically adjust thermostats and lighting based on occupancy, cutting energy costs by 15%.
  • Enhance Service While Reducing Front Desk Costs: With Lynx automation, experience the efficiency of going front desk-free, improving service while reducing overhead expenses.
  • Expand Direct Bookings & Guest Engagement: Capture genuine guest emails for personalized services and better guest retention, increasing direct bookings and long-term loyalty.

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Features

Contactless Check-In/Out

Streamline guest arrivals and departures with secure, automated processes using digital mobile keys, reducing wait times and improving overall safety.

Smart Hospitality TV Software Automation

Elevate guest engagement with a branded Smart TV interface, offering Wi-Fi details, upsell opportunities, and guest services directly on the screen.


PMS Integration

Seamlessly connect with major Property Management Systems such as Track to ensure real‐time data exchange and operational efficiency.

Branded Guest Portal & Communication

Customize your guest interaction with a white-label guest app and portal that offers 2-way messaging, pre-built templates, and an engaging user experience.

Testimonials

  • Andreas
    CEO, Sextant

    Lynx allows Sextant Stays to create a fully automated, self-check-in experience for our guests--from the parking garage and lobby to the elevator and apartment. Lynx's support is always available, and they're constantly adding new, advanced features that make them the best choice for any professional operator.
  • Mickey
    Founder & CEO, Vector Travel

    We've been a happy customer with Lynx for several years. We've been able to deploy Lynx in the multiple cities we operate offering a consistent Self-check-in experience to our guests. Lynx has scaled well for us and they have solid customer support as well.
  • Jennifer
    President & Founder, Arrived

    We love Lynx and the ability to integrate with a variety of devices. The technology features and capabilities are fabulous. Being able to onboard a new home without replacing current smart devices has been invaluable. The reporting and features on the dashboard are constantly expanding and we love being able to implement these options in to our processes.
  • Brian
    COO, I Love Vacations

    We have Lynx in every market we operate. Lynx allows the corporate team complete visibility into the field operations in real time. Our guests don't have to download an app, they love the convenience and our owners love the extra security.

Reviews

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FAQ

Yes, Lynx offers a white label guest app and branded guest portal, allowing you to customize the user experience to reflect your logo and brand color theme.
Lynx caters to a variety of property types including hotels, vacation rentals, and resorts, providing flexible technology to enhance both guest and operational experiences.

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