# Roam
> Get paid, even if a guest cancels last minute.

Canonical page: https://partners.trackhs.com/partners/roam
Marketplace: Track Marketplace
Last updated: 2026-06-09
Logo: https://assets.partnerfleet.app/igk3upu9eemd251itsf7tfdgfq06

## At a glance
- Integrated Partners: [Insurance & Protection](https://partners.trackhs.com/t/category/insurance-and-protection)
- Website: [goroam.io](https://goroam.io/)

## Call to actions
- **Contact Us** — submit the contact form on https://partners.trackhs.com/partners/roam
- [Website](https://goroam.io/)

## About
Roam provides embedded cancellation insurance that enables property managers to offer flexible, guest-friendly cancellation policies without putting booking revenue at risk.When a guest cancels, the property manager refunds the reservation in full—and Roam operates quietly behind the scenes to ensure the manager remains paid. The result: preserved owner confidence, predictable cash flow, and no operational friction.Roam integrates directly into the booking workflow in Track, applying coverage automatically and initiating claims end-to-end, no manual submission required. Flexible cancellation has now surpassed pet-friendly policies as one of the most influential booking amenities, signaling a clear shift in traveler expectations. Flexibility is no longer optional and pairing guest freedom with built-in revenue protection allows property managers to increase conversion, reduce booking friction, and stay competitive—without compromising owner income.Roam protects revenue while delivering a simpler, more reliable booking experience for guests, managers, and owners alike.Learn more at goroam.io or send us a note deanna@goroam.io. 

## Screenshots
- ![Roam](https://assets.partnerfleet.app/azpq5wwmxkric45q1p4tjgtvecbi)
- ![Roam](https://assets.partnerfleet.app/kxgadrymmm6odrl3fsbf4rsyjied)

## Features
- **Embedded Coverage On Every Booking Channel ** — Roam's policy is built into every major travel marketplace and direct booking website, ensuring that your booking revenue is protected wherever your guests book.
- **Win More Owners With Guranteed Income** — Every manager says they “care about their owners’ investments.” Embedded income protection proves it.
- **Automated Claim Payments** — Integrated with Track, Roam automatically processes claims and pays directly to you when a guest cancels and you are unable to rebook or rebook at a lower rate, providing a seamless and hassle-free experience.

## Testimonials
- ""Roam is the dream team!"" — Robbie Harmon, Vacation Rental Manager - Central Reservations
- "“It’s the problem we didn’t know how to fix, and you fixed it.”" — Greg Welch, Property Manager - Spectrum Properties
- "“Almost 2x bookings in less than 60 days. I’d call that a win”" — Caleb Hannon, Property Manager - Stay Lake Norman

## FAQs
### What is Roam?
Roam is an embedded cancellation insurance platform that protects vacation rental managers’ booking revenue, automatically covering guest cancellations through a seamless API integration.

### How does Roam’s cancellation insurance work?
Roam integrates seamlessly with Track and users can go live in as little as 2 weeks. After signing up and updating your rates to include the policy, you can relax your cancellation policy. If a guest cancels and you aren’t able to rebook, Roam pays you directly and automatically.

### Who can benefit from Roam?
Roam benefits property managers, owners, and guests. Managers can offer flexible, guest-friendly cancellation policies that drive higher booking conversion without taking on revenue risk. When guests cancel, Roam protects the booking revenue, giving owners predictable income and confidence that flexibility won’t cost them money. This becomes a powerful owner-acquisition differentiator in a market where flexibility is now expected.

## Resources
- [Who is Roam?](https://goroam.io/roam-backed-by-top-insurers/)
- [What is Embedded Insurance?](https://goroam.io/embedded-insurance-for-vacation-rentals/)
- [Win More Owners With Roam](https://goroam.io/owner-acquisition-retention-hack-roam/)