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Roam

Cancellation insurance that refunds guests and protects your revenue.

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Silver Sponsor

Description

Roam provides cancellation insurance that allows property managers to offer flexible, guest-friendly cancellation policies without risking lost revenue. 

When a guest cancels for a covered reason, the guest receives a refund while the property manager still gets paid, maintaining owner confidence and financial predictability. The platform integrates with your booking and reservation workflow, applying coverage automatically and reducing manual coordination. 

By offering protected, flexible cancellation terms, property managers can increase booking conversion, reduce friction with guests, and stay competitive in markets where travelers expect more flexibility.

Roam helps protect revenue while improving the overall booking experience.

Features

Automated Claim Payments

Integrated with your PMS system, Roam automatically processes claims and pays directly to you when a guest cancels, providing a seamless and hassle-free experience.

Embedded OTA Coverage

Roam's policy is built into every major travel marketplace and direct booking website, ensuring that your booking revenue is protected wherever your guests book.

Flexible Cancellation Policy

Relax your cancellation policies without compromising on revenue. This flexibility allows you to attract more bookings while securing your income even in last-minute cancellations.

Month-to-Month Commitment

Start protecting your revenue without being locked into long-term contracts. Roam offers a month-to-month commitment, giving you the freedom to adjust as needed.

Testimonials

  • Sarah Mitchell
    Vacation Rental Manager - Summit Cove

    Roam has streamlined our cancellation process. The seamless integration with major travel platforms and immediate claim payments lets me focus on growing bookings rather than managing cancellations.
  • John Davis
    Property Manager - Lake Norman

    The flexible cancellation policy provided by Roam has improved our guest experience while ensuring our revenue remains secure. The month-to-month commitment is a practical advantage for our business.
  • Emily Rodriguez
    Operations Director - Atlantic Vacation Homes

    Roam's embedded coverage across key travel marketplaces and direct booking sites has reduced our administrative workload. The automatic claim payments ensure our income is protected even during last-minute cancellations.

Reviews

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FAQ

Roam is a cancellation insurance solution designed for vacation rental managers. It protects your booking revenue by covering cancellations with an automated claim payment system.
Roam integrates with your property management system and OTAs. After signing up and updating your rates to include the policy, you can relax your cancellation policy. If a guest cancels and you aren’t able to rebook, Roam pays you directly and automatically.
Roam is ideal for property managers and vacation rental owners who want to protect their revenue, offer flexibility to guests, and reduce the hassle of handling cancellations.
Roam not only secures booking revenue during last-minute cancellations but also drives more bookings by offering a guest-friendly, flexible cancellation policy — helping you stand out from competitors.

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Silver Sponsor