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Safely

Grow Revenue. Manage Risk. Deliver Exceptional Guest Experience.

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Description

Safely protects short-term rentals with guest screening and up to $1,000,000 of commercial vacation rental insurance coverage provided by On Demand Insurance Agency, LLC. Safely brings confidence and peace of mind to property managers and homeowners as you grow revenue, reduce risk, and provide a superior guest experience.  Every day of the year, Safely protects homeowners renting out a spare room, professional property managers with portfolios of hundreds of units, and everyone in between. Based in Atlanta, Safely has protected over $325 billion in liability over seven million guest nights.

If your goal is to make homeowners' lives easier and protect their investments, we aim to do the same for you - while helping you increase revenue. And here is how we do it: 
 
  • Acquire More Customers: Homeowners are more comfortable working with you if they know they are protected with consistent, reliable coverage.
  • Simplify Operations: Safely seamlessly integrates with top PMS and APIs so everything is automatically covered, saving you time and removing the administrative nightmare of damage deposits.
  • Drive Revenue: You can mark up the cost of insurance coverage to your guests by setting the price into your fees, that way you won’t have to pass that cost on to the homeowner, turning a fixed cost into ancillary revenue. 
  • Increase Guest Satisfaction: You don’t have to worry about involving a guest in a claim thereby putting an end to bad reviews caused by damage charges. We keep your property and your reputation protected. 
  • Attract New Homeowners: We give you resources and tools to provide to homeowners you’re looking to do business with, to show them your commitment to protecting their investment. 
  • File Claims Easily - Get Paid Faster: Filing a claim with On Demand is easy and can be done in three steps. The Safely Protection Plan from On Demand covers everything from a broken wine glass to a broken bone and pays 90% of claims in less than a week.  

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Features

Commercial Insurance Coverage

Provides up to $1,000,000 in coverage for structural damage, content replacement, pet damage, intentional acts, theft, and limited liability, ensuring broad protection for your property.

Guest Screening

Enhance your property's security with our optional guest screening upgrade that verifies guest identities before arrival, reducing risks associated with guest-caused incidents.

Fast Claims Processing

Utilizes a streamlined claims process with a user-friendly interface, allowing quick claim filings and processing, with most payments completed within four business days.

Testimonials

  • Natile e Riorda
    Monarch Luxury Villas

    The claims process is insanely simple to go through, especially compared to other industry companies in vacation rentals. It’s also a really, really powerful thing when you can make a claim on something that isn’t necessarily accidental.
  • Property Manager
    Hawaii

    Your team members have been absolutely phenomenal when answering any questions I may have during the process. Safely has my endorsement without question, the entire team has been excellent to work with any time we’ve had an issue.
  • Pam Whilte
    White Sail Realty

    We came on to Safely about three years ago, prior to that we were self-insuring which worked for us pretty well but then we discovered that Safely offered a lot more protection for ourselves and for our owners so it’s been a great move for us.
  • Property Manager and Owner
    Utah

    Your claim process was as simple and as user friendly as was promised. We are now very loyal to Safely and your program. Thanks for making the process simple and for not making it confrontational with our guests. It is my hope that you remain successful for a long time. You are a game changer for those of us that are owners.

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FAQ

The Safely Protection Policy is designed for short-term rental properties and provides coverage for structural damage, content replacement, and limited liability up to $1,000,000. It also covers pet damage, intentional acts, theft, and other guest-caused incidents.
The policy covers bookings flowing through your TRACK account from major platforms including Airbnb, Vrbo, online travel agencies, and direct booking sites, ensuring protection regardless of where the reservation is made.
Claims can be filed easily through Safely's streamlined process, with most claim payments processed in as fast as three business days, making it a quick and hassle-free experience.

https://hello.safely.com/support-center/how-to-submit-a-claim
Yes, guest screening is available as an upgrade with most policies, allowing property managers to verify guests before they check in, adding an extra layer of protection.

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